Payment methods
You can shop safely with us. We offer our customers the most commonly used payment methods and high security. We use 128-bit SSL encryption in our shopping cart system. We NEVER store credit card numbers or other confidential information when our customers make online payments. Therefore, hackers or thieves will never gain access to our customers' payment information.
Payment service provider
Paytrail Oyj (2122839-7) operates as a payment intermediary and payment service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask you to primarily contact the product supplier.
Paytrail Corporation, business ID: 2122839-7
Innova 2
Lutako Square 7
40100 Jyvaskyla
https://www.paytrail.com/kuluttaja/maksupalveluehdot
Bank charges
You have access to payment buttons from all Finnish banks. You can pay with the payment buttons of Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki and Ålandsbanken. Paytrail Oyj will appear as the payee on your bank statement, and we will forward your payment to the online merchant. From the online store, you will be directed directly to your own bank to make the payment securely.
Credit card payments
You can pay in the online store with Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard and American Express cards. The online store uses the international Verified by Visa, MasterCard SecureCode and American Express SafeKey authentication services. Paytrail Oyj appears as the recipient of the payment on the card invoice and forwards the customer's payment card payment directly to the merchant. Card payments are made securely using a secure payment form, and payment card information is not stored in the online store's systems.
When will my card be charged?
Your card will not be charged when you place an order. If you return the products, the amount will be refunded back to your credit card account.
Are my credit card details safe?
Your card information is encrypted using SSL technology to protect your information. The encryption system, which complies with high standards, guarantees that making purchases with your credit card in our store is safe, and your information will not be accessed by third parties under any circumstances.
3DS authentication
Our checkout process uses 3DS authentication (a system used by Visa, MasterCard SecureCode and American Express SafeKey). These services ensure that your existing credit card account is not used without permission when you make purchases with us. If you would like more information or encounter any problems with the verification process, please contact your credit card issuer directly. Unfortunately, we have no influence on the payment verification processes and therefore cannot help with questions regarding verifications.
- There are no other fees associated with use.
Mobile payment methods
The mobile payment methods Pivo, MobilePay and Siirto are services that work in the app, allowing you to pay for online purchases as a bank transfer from your account or as a card payment from your card by accepting the payment in the relevant app. Pivo also supports Siirto payments, which means that the payment can be accepted in any app that supports Siirto. Apple Pay is a service that works on an Apple device, allowing you to pay for purchases with a payment card connected to the device.
Invoice and installment services
Invoice and installment services through Paytrail are offered by OP, Collector, Jousto and AfterPay. Collector also offers invoice and installment options for corporate customers.